Job Title: Document Acquisition Specialist
Department: Vendor Management
Reports To: Vendor Management Supervisor
Email Resume To: stephanied@venminder.com
Job Summary:
This position is responsible for the vendor management relationship for Document Acquisition. To work directly with document acquisition vendors to keep documents current and available in support of our institution relationships. The full time position pays $11.50 per hour and after 90 days you would qualify for benefits.
Essential Duties and Responsibilities:
- Establish and maintain strong relationships with the key contacts at vendor
- Assist vendors in understanding the request requirements utilizing both verbal and written communication skills
- Monitor queue daily to ensure prompt attention is given to assigned documents
- Adhere to established deadlines
- Accuracy of document loading to the appropriate institution with clean visual appearance
- Escalate relationship concerns to Management Team in a timely fashion
- Insure that all vendor information obtained is properly recorded within the Salesforce application
- Other duties as assigned
Qualifications/Requirements:
- Demonstrates strong oral and written communication skills
- Flexible with ability to smoothly transition with changing priorities
- Self-motivated and results-oriented
- Ability to multi-task
- SalesForce experience preferred
- Microsoft Office skills
Education/Training/Experience:
- High School Diploma or equivalent
- Customer service experience
